Palais des Thes Reviews

Palaisdesthes.com offers a range of tea-related products with prices varying depending on the item. For example, a Le Nomade - Tea Maker on the Go is priced at $35.00, while a Limited Edition Aki Teacup costs $20.00. They also offer Grand Cru teas like the Dharamsala Smoked Black tea for $20.00 and Matcha Shiro (Organic) at $59.00. A Herbal Teas Gift Box is available for $54.00, and a Stockholm Teapot can be purchased for $45.00. Prices for teacups and teapots range from $16.00 to $118.00, depending on the design and material. The website also features special offers, such as a free Yon-Ka Paris Lotion Yon-Ka with any purchase over $100.00. Shipping rates are $7.90 for orders below $55.00 and free for orders starting from $55.00. These prices reflect the company's commitment to offering quality products and value to their customers.

Palaisdesthes.com is celebrated for its best-selling teas which include Thé Du Louvre - Courtyard Tea, a black tea with citrus and blackberry, and Blue Of London - Earl Grey, a black tea with bergamot and cornflower. The Tahitian Rooibos is favored for its vanilla and almond notes, while the Organic Scandinavian Detox Tea is sought after for its wellness properties. Paris For Her is a green tea with rose and raspberry, and the Hammam Tea combines green tea with rose and red berries. The Louvre Tea Collection offers a miniature gift set of loose teas, and the Organic L'Herboriste Gift Box presents a variety of tea bags. Accessories like the Infuser Tea Mug and Loose Leaf Tea Filters are also popular among customers. These products, along with their wellness teas and tea and food pairings, make Palais des Thés a go-to for tea enthusiasts.

When ordering from Palais des Thés, customers can be assured of secure online transactions. The website employs secure payment systems from reputable financial transaction services. Payments by bank card are processed through the certified platform Adyen, with confidential details sent encrypted via SSL. Additionally, the site accepts various cards including Visa, MasterCard, American Express, Discover, and also offers the option to pay through PayPal. It is important to note that all transactions are conducted in US Dollars.

At Palais des Thés, the return policy stipulates that customers should contact the company within 30 days if unsatisfied with the quality of their products. However, returns or refunds on tea products are not honored, except for quality issues or unused accessories. For domestic orders within the continental U.S., a return fee of USD $10.00 may apply, which is deducted from the refund amount. Sale items are considered final sale and cannot be returned. In terms of shipping policy, orders are dispatched by the end of the next business day and delivered within a few days to EU countries, 2 weeks for non-EU countries, and 4 days for Switzerland. Shipping to the Continental US costs $7.90 for orders below $55, and is free for orders from $55 after deductions for any rewards credits or promotion codes.

Palais des Thes ships worldwide from their online store. Shipping costs and delivery times vary depending on the destination and shipping method selected at checkout.

Yes, Palais des Thes offers a tea subscription service called "Le Club". Members receive a monthly shipment of tea selected by Palais des Thes' tea experts, along with tasting notes and brewing instructions.

Yes, Palais des Thes is committed to sustainability and works closely with its tea growers to ensure that their practices are environmentally responsible and socially equitable. They are also a member of the Ethical Tea Partnership, which works to improve the sustainability of the tea industry globally.

Yes, Palais des Thes offers tea education and tastings in their physical stores. They also offer virtual tastings and classes online.

Yes, Palais des Thes offers bulk tea purchases for some of their teas. Customers can select the desired weight of tea and the packaging option, and the tea is shipped in a resealable bag.

Palais des Thes accepts returns within 14 days of purchase for items that are in their original, unopened packaging. Customers must contact Palais des Thes for a return authorization before sending back their items.